Uptime 100% always.
CSi Lifecycle Services provides this support to help you obtain the maximum performance of your system and is always striving to have your system up and running 100%. Telephone Assistance is used for troubleshooting of a breakdown with the aim to resolve the fault in the system, in such a way that production can be resumed in the shortest possible time. Telephone assistance for customers with a support contract is always covered with a remote connection to our control systems e.g. Robotics, PLC and Middleware systems.
Our experts are available for you 24 hours a day, 7 days a week!